Testimonials

The care you & your ‘ladies’ have provided Mum has been outstanding in recent months as her needs have changed. At the beginning she would not accept help & consequently became very frustrated with herself. As a result of the considerate care & support she has received Mum has been able to continue to live in her own home & believe she is doing so independently. You have her family’s gratitude for this.

AP from Poynton

Able Living is dependable, caring and does exactly what they say they will do at the time they say they will do it. If there is a problem they attend to it immediately and communication is excellent.

The Carers are really kind and care about their clients. They take care to provide for their clients and go beyond what is expected.

I only have personal experience of one other care company like Able Living and Able Living knocks spots off the other company. The support given to the whole family is exceptional.

Debbie P

Mum has taken a while to come to terms with having assistance with her daily needs due to a fall. She has liked all the carers who have been in to support her since Jan 2022.

Being a local care company has been great as you can always pop into the office to pay cheques.

They are also very flexible with the care package and I am able to cancel care when I am up to see mum. The company have always promoted independence and we have been able to reduce mums support as her health has improved. I can’t thank Able Living enough for the support they are giving my mum.

My mother has only been receiving care from Able Living since the beginning of May but we have been very pleased with their services. From initial information gathering and setting up the contract through to being able to access the online care plan and communication with the office and their lovely care staff. Everyone has treated mum with respect and gentle care, they have understood her dementia and mobility needs and have given her confidence and trust in their visits.

Able Living are wonderful and extremely helpful and caring in every aspect.

Able Living provide an excellent level of care.

Able Living staff are always helpful and considerate.

I have been very happy with the care that my mum has received over the last 6 months. All the staff were very attentive, caring and professional in their interactions with my mum and myself. As I live out of the area I found the use of text, WhatsApp and email very useful. Also reassuring to me was the ability to read the staffs daily notes on my mum each evening after work using the cloud based reporting system.

 

Ruth M, Leeds

Hi Sarah,

The way all of you are in your approach to looking after mum has completely exceeded our expectations. We see such genuine care, gentleness, respect, love and dignity in the way you are with mum  which we couldn’t be more thankful for. Also, the additional support you give to dad, checking he’s okay as well,  is just such a comfort to Mark & I and the rest of the family.

Communication is excellent and your flexibility with different requests regarding mum’s care is exemplary.

We really couldn’t recommend Able Living enough, to others who are seeking help and support for their loved ones & also to anyone who is considering a career within the care sector. We have already done this on several occasions and will continue to share how fabulous you are in what you do.

Thank you very much.

Kathryn C, Poynton

Dear Sarah,

I am writing to thank you and your staff for the wonderful care given
to my husband over the past 8 months. When we arrived in Poynton last March,
it was very reassuring to meet you so promptly and to get a care plan
organised so quickly for him.

The carers who looked after him were reliable, meticulous and
skilful. They were kind, concerned and cheerful, always ready to help.
They kept me up to date and were careful to follow the guidance of the District Nurses.

He was always treated with respect, and always given the time he needed.
They always asked after him on arrival, and listened carefully to me
to make sure they were fully updated. Their recording system and the
software for family use was easy to use and efficient.

I am so thankful that my husband was able to stay at home with me until the
end of his life. I could not have managed without Able Living and as a
family we will always be grateful.

Please pass on my thanks and very best wishes to everyone who helped
look after him.

Yours sincerely,

Mrs C, Poynton.

My mum (aged 91 years) moved to Poynton to live near me in a retirement apartment in 2018. She is in good physical health but has early onset dementia (which she refuses to acknowledge) but is fearlessly independent, and is not very sociable. Although she wouldn’t admit it, she needed help when I was away.

Able living stepped in to take her shopping twice a week so she didn’t run out of food ( on the pretext that they carried the heavy stuff), and were there to remind her why I wasn’t there, and to stay for a cup of tea afterwards. It has helped me enormously to cope.

My neighbour also has Able living every day to help with her personal care to enable her to live independently in her own home. They are very flexible and understand all aspects of individual care and support needs.

I would highly recommend Able Living Care Services.

Excellent service, Many thanks

Extremely pleased with the levels of care received since engaging with Able living

Staff are helpful and respect me and my circumstances and always support me appropriately.

As I was a pharmacist all my working life doing locum work in the area.  I am capable of sorting out my medication and keeping myself safe, even though I am 90.  I think I have all my marbles. I am slower than I used to be.  I appreciate the help I get from Able living; it enables me to stay in my own home, which is where I want to be for as long as possible.  Thanks sincerely

I am very happy with the care I receive and find the carers chatty and helpful and look forward to their visits

Dad is well looked after by very caring staff. Who always make sure he is safe and comfortable.

A super care company, operating to high standards and I am very grateful for the care that you provided for my mum for a number of months.

Thank you and the team for caring for my wife during her illness. Your kind, knowledgeable, professional and friendly service made it possible for her to remain at home as her illness progressed. Thank you for the support provided.

10 out of 10 every time.

You made such a difference to my wife and to me.

To all of the carers who have looked after my dad for the last 18 months. Thank you very much for taking care of him and for all of your support.

On behalf of my aunt, I would like to thank you for the care you have given to her over the last 4 years. A special thanks to her regular carer for her care and professionalism. I will always recommend your company when I can

Thankyou for all of your support, and especially thankyou to Nicki, who stayed until the ambulance arrived. Her help and kindness was hugely appreciated.

Please accept my sincere thanks for the help and support you gave to my wife earlier this year.

Thankyou for the love, kindness and sensitive way you all cared for my mum, giving her the utmost of her dignity.

Thankyou to all the girls at able living for all the help you have given us for the last 5 years in helping us to look after our mum & being able to keep her in her own home & surroundings, she sadly passed away on 18th April. She loved every one of you & you treated her with such care & respect of which we will always be grateful for. Thanks again you have been wonderful.